POSTAGE AND HANDLING POLICY

Merchandise Orders

Please note payments are not automatically processed, these are processed at the time of the order being dispatched. Orders can take 7 to 14 days to be processed.

International buyers please note:
Import duties, taxes, and charges (typically collected upon delivery) are the buyers responsibility and are not included in the item price or shipping charge.  Please check with your local countries customs office prior to purchasing to avoid disappointment.

Any international orders (other then New Zealan) we will contact you directly to confirm freight costs, the standard fee doesn't apply for total orders weighing over 500g.

Shipping Charges:

Within Australia up to 5 KG $15.00

Within New Zealand up to 1 KG $36.00 larger that 1 KG POA.

Other countries POA.


When the order is placed you will receive an approximate quote, we will quote the current freight rates and email it to the customer for approval before the order is dispatched if outside the above.

Membership Purchases

Returns: Memberships are non refundable. Where an item making up a membership pack has an unacceptable manufacturing fault it may be returned by prior approval.